Burst or Frozen Pipes? What Homeowners in New Orleans Should Do Immediately
- ATP Plumbing and Drain

- Jul 31
- 4 min read

A burst pipe is one of the most stressful plumbing emergencies a homeowner can experience. Whether caused by freezing temperatures, aging pipes, corrosion, or excessive water pressure, a burst pipe can release gallons of water into your home in just minutes, leading to costly water damage.
Although frozen pipes are less common in Southeast Louisiana than in northern climates, the occasional hard freeze can catch homeowners off guard. When temperatures drop unexpectedly, pipes in uninsulated attics, crawl spaces, garages, and exterior walls are especially vulnerable.
At ATP Plumbing & Drain, we provide fast emergency plumbing services throughout New Orleans, Metairie, Kenner, Gretna, Mandeville, Covington, Slidell, Madisonville, Pearl River, Lacombe, the Northshore, and surrounding communities. If you suspect a burst or frozen pipe, here's what you should do.
What Causes Pipes to Burst?
Many homeowners assume pipes only burst because they freeze, but there are several possible causes.
Common reasons include:
Freezing temperatures
Aging or corroded pipes
High water pressure
Tree root intrusion
Poor installation
Shifting soil or foundation movement
Accidental damage during renovations
Understanding the cause helps ensure the problem is repaired correctly and reduces the risk of future issues.
Signs You May Have a Burst Pipe
Some burst pipes are immediately obvious, while others occur behind walls, under floors, or in the attic.
Watch for these warning signs:
Sudden loss of water pressure
Water stains on ceilings or walls
Puddles on the floor
Wet drywall or flooring
The sound of running water when no fixtures are in use
An unexpected increase in your water bill
Mold or mildew odors
Visible water leaking from walls or ceilings
If you notice any of these signs, taking quick action can help limit water damage.
What to Do If a Pipe Bursts
1. Shut Off Your Main Water Supply
The first step is stopping the flow of water.
Locate your home's main shut-off valve and turn it off immediately. This prevents additional water from escaping through the damaged pipe.
Every homeowner should know where the main shut-off valve is located before an emergency occurs.
2. Turn Off Your Water Heater
After shutting off the water, it's a good idea to protect your water heater.
Gas water heaters: Turn the control to the "Pilot" setting.
Electric water heaters: Turn off the breaker supplying power to the unit.
Running a water heater without an adequate water supply can damage the system.
3. Drain Remaining Water
Open faucets throughout your home to help drain the remaining water from the plumbing system.
Flushing toilets once can also help relieve pressure inside the pipes.
4. Contain the Water
If it's safe to do so, use:
Buckets
Towels
Mops
Wet/dry vacuums
Containing the water quickly may help reduce damage to flooring, cabinets, and drywall.
5. Move Valuable Items
Protect electronics, furniture, rugs, important paperwork, and sentimental belongings by moving them away from standing water.
6. Call an Emergency Plumber
Burst pipes require professional repairs to ensure the damaged section is properly repaired or replaced.
The sooner repairs begin, the less chance there is for extensive water damage or mold growth.
What If Your Pipes Are Frozen?
If you suspect a pipe has frozen but hasn't burst:
Turn on the faucet connected to the frozen pipe to relieve pressure.
Apply gentle heat using a hair dryer, heating pad, or warm towels.
Never use an open flame or propane torch.
If you can't safely thaw the pipe, call a plumber immediately.
If the pipe has already cracked or burst, shut off the water supply and contact a professional.
Can Burst Pipes Cause Mold?
Yes.
Water from a burst pipe can quickly soak insulation, drywall, wood framing, and flooring.
If moisture isn't removed promptly, mold can begin growing within 24 to 48 hours.
Fast plumbing repairs combined with proper drying can help reduce the risk of mold and additional structural damage.
Preventing Frozen and Burst Pipes
While not every plumbing emergency can be prevented, these simple steps can reduce your risk:
Insulate exposed pipes in unheated areas.
Disconnect and drain outdoor hoses before freezing weather.
Seal air leaks around pipes entering your home.
Keep your home heated during cold snaps.
Allow faucets to drip during extended freezes.
Schedule plumbing inspections if your home has older piping.
A little preparation can go a long way when unexpected cold weather arrives.
Why Choose ATP Plumbing & Drain?
When you're facing a plumbing emergency, you need a team that responds quickly and provides dependable repairs.
Homeowners throughout New Orleans, Metairie, Kenner, Gretna, Mandeville, Covington, Slidell, Madisonville, Pearl River, Lacombe, the Northshore, and surrounding communities trust ATP Plumbing & Drain because we offer:
Emergency plumbing services
Fast response times
Experienced, licensed plumbers
Honest recommendations
Quality workmanship
Upfront communication
Reliable repairs that last
We understand that plumbing emergencies don't wait for regular business hours, and neither do we.
Need Emergency Burst Pipe Repair?
If you're dealing with a burst pipe, frozen pipe, or another plumbing emergency, don't wait for the damage to get worse.
Contact ATP Plumbing & Drain for prompt emergency plumbing services in New Orleans, Metairie, Kenner, Gretna, Mandeville, Covington, Slidell, Madisonville, Pearl River, Lacombe, the Northshore, and surrounding communities. Our experienced team is ready to restore your plumbing system and help protect your home from further damage.




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